Terms and Conditions

These Terms and Conditions explain the rules that apply when you use the Sportnation platform. They describe the relationship between us and you, set out responsibilities for account use, and explain how promotions, payments and disputes are handled. By using our services you accept these rules and any additional terms that apply to specific products or promotions.

Account responsibilities

You are responsible for keeping your account details secure. Do not share your password or let anyone else access your account. You must provide accurate personal information and update it if circumstances change. We may require identity and address verification before processing withdrawals or where required for compliance - failure to complete checks may result in payment delays or account restrictions.

Eligibility requirements

To register and use our services you must meet the minimum legal age in your jurisdiction and be permitted by local law to gamble. Only one account is allowed per person, household or payment method unless we agree otherwise. Accounts suspected of being created to circumvent limits, self-exclusion or geo-restrictions may be suspended and any winnings withheld.

Acceptable platform use

Use of the platform must be honest and lawful. Prohibited actions include fraud, collusion, the use of bots or automated tools, manipulation of games or markets, chargeback abuse and exploiting software errors. We reserve the right to suspend accounts, reverse transactions or forfeit funds where abuse or suspicious activity is detected. Commercial use of account data or automated scraping is not permitted.

General bonus and promotion rules

Promotions, free spins and welcome offers are subject to specific terms which appear on the relevant promotion page. These may include eligibility criteria, minimum deposits, wagering requirements and expiry periods. We may refuse, cancel or reclaim bonuses and related winnings where we suspect abuse, multiple account activity or breach of promotional rules. Any disputes about a promotion should be raised promptly in accordance with our complaints process.

Deposits and withdrawals

Payment methods, minimums, maximums and processing times vary by provider and by promotion. Withdrawals will usually be sent to the original payment method where possible and may be subject to verification checks including proof of identity and proof of source of funds. We may place temporary holds on accounts for compliance reviews. Fees applied by banks or payment providers are outside our control.

Dispute resolution

If you have a complaint please contact our support team so we can try to resolve the matter quickly. If a dispute remains unresolved we will follow our formal complaints process and act in accordance with applicable law. Both parties may seek independent legal remedies if a resolution cannot be reached.

Updates to terms and conditions

We may update these Terms and Conditions from time to time. Changes will be published on the site and will take effect on the date shown. Continued use of the Sport Nation service after publication of changes constitutes acceptance of the revised terms. We recommend you check this page regularly for updates.