Responsible Gambling

At Sportnation we take responsible gambling seriously. We want every customer to enjoy controlled play and to feel safe while using our services. This page explains the principles we follow, the tools you can use to manage your activity, and how to get extra support if you need it.

Player protection principles

We focus on clear, practical measures to protect players. We promote safe limits, timely checks, and options to pause or stop play. Our approach is to give you straightforward control over how and when you gamble, and to offer help if behaviour becomes a concern.

Activity-control tools

Deposit limits

You can set daily, weekly or monthly deposit limits to control how much you add to your account. Limits can be lowered immediately and increased only after a cooling-off period. Choose a level that feels comfortable and stick to it.

Loss limits and session controls

Loss limits let you cap how much you can lose over a chosen period. Session controls and reality checks remind you how long you have been playing and encourage regular breaks. We also offer account breaks to pause activity for a defined time.

Time limits and account breaks

Use our time limits to restrict access during certain hours or to set maximum session lengths. Account breaks are available if you want a short pause, and longer cooling-off periods can be arranged if you need more time away from gambling.

Self-exclusion

If you need to stop gambling completely, self-exclusion is an option. You can request a temporary or permanent self-exclusion through your account settings or by contacting our support team via the website. For Great Britain residents, we encourage using the national self-exclusion scheme GamStop alongside any operator measures.

Signs of problematic behaviour

Watch for warning signs such as chasing losses, spending more than planned, borrowing money to gamble, or secrecy about gambling habits. If you notice these changes in yourself or someone close to you, consider using the control tools or seeking help.

Tips for maintaining control

Set budgets and stick to them, use deposit and loss limits, take regular breaks, avoid gambling when upset or under the influence, and review your activity regularly. Talk with friends or family if you feel gambling is affecting your life.

Professional help and support organisations

If you need specialist support, organisations such as GamCare, Samaritans and NHS services offer confidential advice and counselling for people in the UK. Registering with GamStop can block access to participating sites. For additional assistance with your account or to discuss self-exclusion, our team at Sport Nation is available through the site.