Customer Support Center
Sportnation customer support is here to help with questions, account-related issues, verification and technical concerns, or general feedback. Although Sport Nation ceased UK trading and no new UK registrations are accepted, our team can assist with account closures, withdrawal queries from legacy balances, refund requests and guidance on self-exclusion or GAMSTOP. For help, contact the relevant department below; our advisors will respond with clear, practical guidance and next steps.
| Department | Contact |
|---|---|
| Customer support | [email protected] (for account, verification and technical help - typical response 24-48 hours) |
| General enquiries | [email protected] (general enquiries, feedback and billing - response 48-72 hours) |
| Affiliate enquiries | [email protected] (affiliate programme, marketing and partnerships - response 3 working days) |
| Phone | +44 20 7946 0528 (calls answered Mon-Fri, 09:00-18:00) |
| Working hours | Mon-Fri, 09:00-18:00 (excluding bank holidays) |
Support via Email
Email is our preferred contact method for detailed requests, account-related issues or cases that require documents. Please send your message to [email protected] with a clear subject line and include up-to-date contact details and any reference numbers. That helps us process your enquiry without delay and respond efficiently with any follow-up or documentation needed.
Contact Form
Response Time
Support response times: most enquiries are answered within one business day. Simple requests such as account queries or payment checks are usually handled quickly; more complex cases - for example, disputes, identity checks or technical investigations - may take several days as they require additional checks or third-party input. We’ll keep you updated throughout the process.
Feedback
Help us improve: we welcome your feedback, suggestions and ideas to make our website better. Please tell us about anything from site layout and game selection to payments and promotions. Every message is read and reviewed carefully by our team, and suggestions are used to shape service improvements and the user experience. We appreciate your input.